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3vHabits That Made Me Sharper, Stronger and More Successful

Opinions expressed by Entrepreneur contributors are their own. There was a time not...

How to Think for Yourself

The Airbnbs

December 2020To celebrate Airbnb's IPO and to help future founders, I thought it might be useful to explain what was special about Airbnb.What was special...

Why culture matters, with Reed Hastings

REED HASTINGS: The horse was the dominant form of human transportation for about 5,000 years, domesticated in Kazakhstan, 3000 BC.  REID HOFFMAN: That’s Reed...

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Gaming support economics: A guide to maximizing ROI in the AI agent era

In the high-stakes world of gaming, support teams face a unique set of challenges. With global player bases across all time zones, dramatic volume...

5 nurses who work on the same floor at Massachusetts hospital have brain tumors

A Boston-area hospital is investigating after five nurses who have worked on the same floor have developed brain tumors. Mass General Brigham Newton-Wellesley Hospital...

90% of Your Business Could Be Automated With Just These 4 Tools

Opinions expressed by Entrepreneur contributors are their own. If you're only using AI...

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Earnestness

December 2020Jessica and I have certain words that have special significance when we're talking about startups. The highest compliment we can pay to founders is to...

An AI-first approach: How RB2B created a lean, scalable support system

As RB2B scaled, its support team needed a way to handle growing demand without adding headcount. Head of Technical Operations Robb Clarke turned to AI...

Globalizing Productions with Netflix’s Media Production Suite | by Netflix Technology Blog | Mar, 2025

12 min read·10 hours agoJesse Korosi, Thijs van de Kamp, Mayra Vega, Laura Futuro, Anton MargolineThe journey from script to screen is full of...

This Learning Platform Is a Lifetime Growth Hack and It’s on Sale for $19.97

Disclosure: Our goal is to feature products and services that we think you'll find...

What I Worked On

February 2021Before college the two main things I worked on, outside of school, were writing and programming. I didn't write essays. I wrote what beginning writers...

Let fires burn, with Selina Tobaccowala

CHERYL KELLOND: I’m driving this huge rig that’s like 35 feet long over highways and bumpy roads. HOFFMAN: That’s Cheryl Kellond, entrepreneur and amateur...

The Hidden Cost of Misdiagnosing Customer Issues (And How AI Can Help)

Too often in support, more time is spent diagnosing an issue than resolving it – and that’s a problem. In this episode, Maxime Manseau, VP...

More Than a Quarter of Your Email List May Be Bad – Here Are 5 Ways to Clean It

Opinions expressed by Entrepreneur contributors are their own. Email marketing revenue is set...

Donate Unrestricted

March 2021The secret curse of the nonprofit world is restricted donations. If you haven't been involved with nonprofits, you may never have heard this phrase before....

Built For You Spring ‘25: The future of customer service is calling

Our vision is for Fin to answer any question, on any channel, across any platform. With our latest Built For You announcements, that vision...

Not OK, Cupid | Fastmail

I don’t usually like to call out the bad behaviour of specific companies, but the egregious mis-design and lack of acknowledging it justify...