February 2021Before college the two main things I worked on, outside of school,
were writing and programming. I didn't write essays. I wrote what
beginning writers...
A few months ago, we launched an overhaul of Intercom’s database architecture with Vitess and PlanetScale. Already, we’re seeing transformative results: zero-downtime maintenance, 90%+...
Building on my previous post on sorting algorithms, I implemented the same algorithms using CUDA to explore performance improvements through parallel computing. The...
April 2021When intellectuals talk about the death penalty, they talk about
things like whether it's permissible for the state to take someone's
life, whether the death...
As Intercom’s product scaled, we struggled to keep the navigation clear and user-friendly.
So how do you redesign information architecture without disrupting users? Senior Product...
We’re committed to bringing our customers the best possible solutions to keep their teams connected, and their businesses running. That’s why Atlassian acquired Opsgenie...
May 2021Noora Health, a nonprofit I've
supported for years, just launched
a new NFT. It has a dramatic name, Save Thousands of Lives,
because that's what...