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Jessica Livingston

November 2015A few months ago an article about Y Combinator said that early on it had been a "one-man show." It's sadly common to...

List of Irish-American Medal of Honor recipients

A Shift – Feld Thoughts

I’m 50% of the way through being out of hibernation and am very looking forward to turning back into a pumpkin at midnight on...

Target Retirement Ages and Average Savings: Gen Z to Boomer

Life is Short

Show HN: Xorq – open compute catalog for AI

More Than 1,000 Business and Tech Courses Can Be Yours Forever for Just $20

Disclosure: Our goal is to feature products and services that we think you'll find...

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How to Make Pittsburgh a Startup Hub

April 2016(This is a talk I gave at an event called Opt412 in Pittsburgh. Much of it will apply to other towns. But not...

Notes from a product design vibe coding hackathon

In May 2025, the product design team at Intercom came together for a hackathon in our London office. Folks flew in from as far afield...

We reverse-engineered the GitHub Actions cache so you don’t have to

This article walks you through how to use Depot's API within your own code to set up projects and run your Docker builds as...

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Beyond Smart

October 2021If you asked people what was special about Einstein, most would say that he was really smart. Even the ones who tried to give...

Scaling Customer Support with AI: Nuuly’s Winning Formula

We spoke with Natalie Hurst, Director of Customer Success at Nuuly, about her experience adopting AI in customer service. She tells Intercom’s Senior Director of...

PCBs, copper pours, ground planes, and you

In the early 1980s, a typical printed circuit board inside an 8-bit home computer looked roughly like this:To keep things simple, some hobbyists opt...

How a Mindfulness Practice Can Help You Beat Tech Overwhelm

Opinions expressed by Entrepreneur contributors are their own. Nearly every industry is going...

Is There Such a Thing as Good Taste?

November 2021(This essay is derived from a talk at the Cambridge Union.)When I was a kid, I'd have said there wasn't. My father told...

Designing for clarity: How we restructured Intercom’s Information Architecture

Every product reaches a moment when its foundation begins to strain under the weight of growth. For Intercom, we encountered this moment when it became...

French Police Free Kidnapped Ledger Executive After Day-Long Ordeal

TLDRFrench cryptocurrency executive David Balland endured a violent kidnapping from his home with his wife on January 21, 2025Kidnappers demanded cryptocurrency payment and reportedly...

Payment Processor Stripe Lays Off Employees Via Cartoon Duck

News of layoffs has seemed nonstop in January, with CNN, Citigroup, and Microsoft all cutting roles this week...

What Mistakes Do VCs Make When Fundraising? | by Mark Suster

A few weeks ago, I had the pleasure of talking to Samir Kaji on the Venture Unlocked podcast about a wide range of topics...

Putting Ideas into Words

February 2022Writing about something, even something you know well, usually shows you that you didn't know it as well as you thought. Putting ideas into words...

Learn to unlearn (Part 2), with Barry Diller

BARRY DILLER: I’ve now been running movie companies for 18 years, and if I never saw another script, I’d be a happy person.  REID...

A 4-step guide to get you started

The entire customer service industry is talking about adopting AI tools. Your customers are expecting it: 87% of support teams have seen an increase in...
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