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Jessica Livingston

November 2015A few months ago an article about Y Combinator said that early on it had been a "one-man show." It's sadly common to...

A Shift – Feld Thoughts

I’m 50% of the way through being out of hibernation and am very looking forward to turning back into a pumpkin at midnight on...

Life is Short

More Than 1,000 Business and Tech Courses Can Be Yours Forever for Just $20

Disclosure: Our goal is to feature products and services that we think you'll find...

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How to Make Pittsburgh a Startup Hub

April 2016(This is a talk I gave at an event called Opt412 in Pittsburgh. Much of it will apply to other towns. But not...

Notes from a product design vibe coding hackathon

In May 2025, the product design team at Intercom came together for a hackathon in our London office. Folks flew in from as far afield...

We reverse-engineered the GitHub Actions cache so you don’t have to

This article walks you through how to use Depot's API within your own code to set up projects and run your Docker builds as...

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Kalman Filter Tutorial

Mark Cuban Asks for TikTok Alternative Built on AT Protocol

Mark Cuban has been one of Bluesky's most vocal supporters in recent months. And now that the Supreme...

On Funding — Shots on Goal. Being great as a startup technology… | by Mark Suster

Being great as a startup technology investor of course requires a lot of things to come together:You need to have strong insights into where...

Heresy

April 2022One of the most surprising things I've witnessed in my lifetime is the rebirth of the concept of heresy.In his excellent biography of Newton,...

The Ticket: The Four Pillars of CX – A deep dive into what makes for great customer experiences

In this episode of The Ticket, CXChronicles founder Adrian Brady-Cesana joins us to talk about the four pillars of customer experience: team, tools, process,...

Jobs at FurtherAI | Y Combinator

At FurtherAI, we are building a workforce of AI Teammates to automate insurance workflows. These AI Teammates can practically automate any insurance workflow involving...

Bandwidth: The Untold Story of Ambition, Deception, and Innovation that Shaped the Internet Age and Dot-Com Boom

Dan Caruso’s new book Bandwidth: The Untold Story of Ambition, Deception, and Innovation that Shaped the Internet Age and Dot-Com Boom is available for...

Which Macy’s Stores Are Closing? New List Announced

This week, Macy's announced which of the 66 stores they were closing this year as part of their...

On Funding — The Denominator Effect | by Mark Suster

I recently wrote a post about funding for investors to think about having a diversified portfolio, which I called “shots on goal.” The thesis...

What I’ve Learned from Users

September 2022I recently told applicants to Y Combinator that the best advice I could give for getting in, per word, was Explain what...

How to build your company to last, with John Elkann

Masters of Scale: How to Build Your Company to Last with John Elkann – formatted transcript ROBERT PASIN: One of the first things he...

Intercom on Product: How we became an AI-first company

In the age of generative AI, all the foundational assumptions around tech are in flux, so we must look at everything we do with...