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Headlines from Pioneer 2025: Fin 3, the vision for a unified Customer Agent, and what’s next for customer experience

Today we hosted Pioneer 2025, our summit for AI customer service leaders.  Hundreds joined us in person and thousands tuned in virtually to hear about...

PEP 810 – Explicit lazy imports

Author: Pablo Galindo , Germán Méndez Bravo , Thomas Wouters , Dino Viehland , Brittany Reynoso , Noah Kim , Tim Stumbaugh Discussions-To: Discourse thread Status: Draft Type: Standards Track Created: 02-Oct-2025 Python-Version: 3.15 Post-History: 03-Oct-2025 Table of Contents This PEP introduces syntax for...

VMScape and why Xen dodged it

How to draw construction equipment for kids

All of this makes sense for a book that’s going step-by-step through the process of explaining how a road is built and what each...

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The Hidden Costs of a Product Recall

Opinions expressed by Entrepreneur contributors are their own. For entrepreneurs, few events are more damaging than a...

What Doesn’t Seem Like Work?

January 2015My father is a mathematician. For most of my childhood he worked for Westinghouse, modelling nuclear reactors.He was one of those lucky people who...

Navigating the AI storm: How to harness the power of AI without being crushed by it

For many support leaders, the world before and after AI feels drastically different. Rewind to before Q1 of 2023, and while the details varied, the...

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A Faster PC Is Just One Click Away—and Just $14.99

Disclosure: Our goal is to feature products and services that we think you'll find...

Introducing Trust, and the Importance of Product-Founder Fit | by Mark Suster

Customer acquisition is the lifeblood of many startups from e-commerce to gaming to marketplace companies, among others. Most of these startups spend the lion’s...

Alien Truth

October 2022If there were intelligent beings elsewhere in the universe, they'd share certain truths in common with us. The truths of mathematics would be the same,...

How we scaled engineering enablement and infrastructure at Intercom

At Intercom, we learned the hard way that simply picking a few “core” technologies isn’t enough to build on. Without a clearly defined strategy for...

YouTuber won DMCA fight with fake Nintendo lawyer by detecting spoofed email

Defending his livelihood, Neumayer...

The Highest-Paying Winter Side Hustles — Plus Expert Advice

'Tis the season to start a side hustle. Many Americans are eager to earn some extra cash ahead...

The Changing Venture Landscape. The world around us is being disrupted… | by Mark Suster

10 min read·Sep 10, 2021The world around us is being disrupted by the acceleration of technology into more industries and more consumer applications. Society...

What You (Want to)* Want

November 2022Since I was about 9 I've been puzzled by the apparent contradiction between being made of matter that behaves in a predictable way, and the...

How to price your product to scale, with Payal Kadakia

PAYAL KADAKIA: Every weekend I was, I felt like I was on a mini roadshow. Where my parents would come with me and...

Making the best of a bad situation: Lessons from an Intercom outage

Imagine starting your day with a page about elevated exceptions, diving into Datadog, and uncovering a lurking 32-bit integer limit in one of the...

Open source projects drown in bad bug reports penned by AI • The Register

Software vulnerability submissions generated by AI models have ushered in a "new era of slop security reports for open source" – and the devs...

This Resale Franchise Saves 6 Items From Landfills Every Second

Winmark Corporation, the resale franchisor behind brands like Plato's Closet, Once Upon A Child, Play It Again Sports,...