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Headlines from Pioneer 2025: Fin 3, the vision for a unified Customer Agent, and what’s next for customer experience

Today we hosted Pioneer 2025, our summit for AI customer service leaders.  Hundreds joined us in person and thousands tuned in virtually to hear about...

Reverse Engineering a 1979 Camera’s Spec

PEP 810 – Explicit lazy imports

Author: Pablo Galindo , Germán Méndez Bravo , Thomas Wouters , Dino Viehland , Brittany Reynoso , Noah Kim , Tim Stumbaugh Discussions-To: Discourse thread Status: Draft Type: Standards Track Created: 02-Oct-2025 Python-Version: 3.15 Post-History: 03-Oct-2025 Table of Contents This PEP introduces syntax for...

Break the Fast With Me and Sue Heilbronner in Longmont on 10/2

Let the Other 95% of Great Programmers In

VMScape and why Xen dodged it

How to draw construction equipment for kids

All of this makes sense for a book that’s going step-by-step through the process of explaining how a road is built and what each...

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The Hidden Costs of a Product Recall

Opinions expressed by Entrepreneur contributors are their own. For entrepreneurs, few events are more damaging than a...

What Doesn’t Seem Like Work?

January 2015My father is a mathematician. For most of my childhood he worked for Westinghouse, modelling nuclear reactors.He was one of those lucky people who...

Navigating the AI storm: How to harness the power of AI without being crushed by it

For many support leaders, the world before and after AI feels drastically different. Rewind to before Q1 of 2023, and while the details varied, the...

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Density & the Future of Real Estate | by Mark Suster

Nearly six years ago, I was thrilled to invest in Andrew Farah and the team at Density when they had a vision for building...

The Need to Read

November 2022In the science fiction books I read as a kid, reading had often been replaced by some more efficient way of acquiring knowledge. Mysterious "tapes"...

Intercom’s 2024 in review – The Intercom Blog

If 2023 was the year AI burst on to the scene, 2024 was the year it truly came of age in customer service. We moved...

Lou’s Pseudo 3d Page

Pseudo 3d en español aqui! Gracias a Luis Peña! (C) 2013 Louis Gorenfeld, updated May 3, 2013NEW: Important details on the segmented road system and...

These Predatory Marketing Tactics Could Be Your Company’s Biggest Threat

Opinions expressed by Entrepreneur contributors are their own. Most of us in business...

Upfront Ventures Raises > $650 Million for Startups and Returns > $600 Million to LPs | by Mark Suster

A question I often hear is “how is Upfront changing given the current market?” The answer is: not much. In the past decade we...

How to Get New Ideas

January 2023(Someone fed my essays into GPT to make something that could answer questions based on them, then asked it where good ideas come from....

Off Script: Brian Eno and Stephen Fry take on AI

Welcome to a very special, limited-time only episode of Off Script. Two of the world’s most compelling cultural voices – musical pioneer, visual artist, and...

QEMU with VirtIO GPU Vulkan Support · GitHub

With its latest reales qemu added the Venus patches so that virtio-gpu now support venus encapsulation for vulkan. This is one more piece to...

How AI Grandma Daisy Is Turning the Tables on Phone Scammers

British phone company Virgin Media O2 has a new way to trick scammers at their own game: Have...

What Does the Post Crash VC Market Look Like? | by Mark Suster

At our mid-year offsite our partnership at Upfront Ventures was discussing what the future of venture capital and the startup ecosystem looked like. From...

How to Do Great Work

July 2023If you collected lists of techniques for doing great work in a lot of different fields, what would the intersection look like? I decided to...
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