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Headlines from Pioneer 2025: Fin 3, the vision for a unified Customer Agent, and what’s next for customer experience

Today we hosted Pioneer 2025, our summit for AI customer service leaders.  Hundreds joined us in person and thousands tuned in virtually to hear about...

PEP 810 – Explicit lazy imports

Author: Pablo Galindo , Germán Méndez Bravo , Thomas Wouters , Dino Viehland , Brittany Reynoso , Noah Kim , Tim Stumbaugh Discussions-To: Discourse thread Status: Draft Type: Standards Track Created: 02-Oct-2025 Python-Version: 3.15 Post-History: 03-Oct-2025 Table of Contents This PEP introduces syntax for...

VMScape and why Xen dodged it

How to draw construction equipment for kids

All of this makes sense for a book that’s going step-by-step through the process of explaining how a road is built and what each...

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The Hidden Costs of a Product Recall

Opinions expressed by Entrepreneur contributors are their own. For entrepreneurs, few events are more damaging than a...

What Doesn’t Seem Like Work?

January 2015My father is a mathematician. For most of my childhood he worked for Westinghouse, modelling nuclear reactors.He was one of those lucky people who...

Navigating the AI storm: How to harness the power of AI without being crushed by it

For many support leaders, the world before and after AI feels drastically different. Rewind to before Q1 of 2023, and while the details varied, the...

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The AI agent buyer’s guide: How to make the right choice for your support needs

Working with AI is no longer an option for customer service teams – it’s a necessity. With an influx of new entrants promising powerful...

Five of the best science fiction books of 2024 | Best books of 2024

JuiceTim Winton, PicadorThere is no shortage of post-apocalypse dystopias, but Winton’s hefty eco-disaster is a cut above. An unnamed man and a mute young girl...

The Complete Car Adventure Package That Might Inspire Entrepreneurs to Camp More

Disclosure: Our goal is to feature products and services that we think you'll find...

Praying to the God of Valuation. Something happened in the past 7 years… | by Mark Suster

Something happened in the past 7 years in the startup and venture capital world that I hadn’t experienced since the late 90’s — we...

Superlinear Returns

October 2023One of the most important things I didn't understand about the world when I was a child is the degree to which the returns...

Start Good Trouble: Mastering SaaS metrics with Equals’ Bobby Pinero

On our latest Start Good Trouble webinar, we sat down with Bobby Pinero to get some insights from his startup journey. joins us Bobby is...

Wuhan lab samples hold no close relatives to virus behind COVID

After years of rumours that the virus that causes COVID-19 escaped from a laboratory in China, the virologist at the centre of the...

19 Years Ago Today – Brad Feld

I got an email from Matt Blumberg this morning with the above image that said,“We have been blogging for 19 years. I can remember...

Build Professional Websites Without Coding or Paying More Than Once

Disclosure: Our goal is to feature products and services that we think you'll find...

Why the Future of Space Starts in LA | by Mark Suster

Today, Apex announced their Series B funding round, led by XYZ Ventures and CRV, with participation from Upfront. And if you spend much time...