You satisfy your customers, but can you satisfy our curiosity?
With Emily Bach, Customer Support Team Lead at Mangomint.
Please tell us a little bit about...
December 2019I've seen the same pattern in many different fields: even though
lots of people have worked hard in the field, only a small fraction
of...
Every day, millions of customers have terrible experiences. Support teams get blamed. Budgets get slashed. Quality drops further. Everyone shrugs and calls it "the...
December 2019There are two distinct ways to be politically moderate: on purpose
and by accident. Intentional moderates are trimmers, deliberately
choosing a position mid-way between the...