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Making multi-vector retrieval as fast as single-vector search

Neural embedding models have become a cornerstone of modern information retrieval (IR). Given a query from...

We Are All Just Dust In the Wind

Today, during morning coffee, as we were talking, Amy mentioned that she had already heard “Dust in the Wind” by Kansas, which is in heavy...

Fashionable Problems

30 Minutes of Awesome With Seth Godin

Wow did I need that this morning!I was feeling tired and a little down before our call. I slept until the last possible minute...

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The Next Chapter for Streetball? How Creators Are Taking Over Basketball

Opinions expressed by Entrepreneur contributors are their own. Every basketball player dreams of making it to the...

The Two Kinds of Moderate

December 2019There are two distinct ways to be politically moderate: on purpose and by accident. Intentional moderates are trimmers, deliberately choosing a position mid-way between the...

Focus and Context and LLMs

I decided to write down some thoughts on agentic coding and why it’s a very hyped wrong turn. Let me start with some background on...

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What I Worked On

February 2021Before college the two main things I worked on, outside of school, were writing and programming. I didn't write essays. I wrote what beginning writers...

Let fires burn, with Selina Tobaccowala

CHERYL KELLOND: I’m driving this huge rig that’s like 35 feet long over highways and bumpy roads. HOFFMAN: That’s Cheryl Kellond, entrepreneur and amateur...

The Hidden Cost of Misdiagnosing Customer Issues (And How AI Can Help)

Too often in support, more time is spent diagnosing an issue than resolving it – and that’s a problem. In this episode, Maxime Manseau, VP...

More Than a Quarter of Your Email List May Be Bad – Here Are 5 Ways to Clean It

Opinions expressed by Entrepreneur contributors are their own. Email marketing revenue is set...

Donate Unrestricted

March 2021The secret curse of the nonprofit world is restricted donations. If you haven't been involved with nonprofits, you may never have heard this phrase before....

Built For You Spring ‘25: The future of customer service is calling

Our vision is for Fin to answer any question, on any channel, across any platform. With our latest Built For You announcements, that vision...

Not OK, Cupid | Fastmail

I don’t usually like to call out the bad behaviour of specific companies, but the egregious mis-design and lack of acknowledging it justify...

Apple Is Losing $1 Billion a Year on Apple TV+ Streaming

Apple TV+, Apple's streaming service that scored 72 Emmy Award nominations and nine Golden Globe nominations last year,...

Write Simply

March 2021I try to write using ordinary words and simple sentences.That kind of writing is easier to read, and the easier something is to read,...

Response Time: Vol. 42 – The Intercom Blog

You satisfy your customers, but can you satisfy our curiosity? With Harry Spence, Director of Customer Support at ScreenCloud. Please tell us a little bit about...

Who is Free Software for?

For a while I have been arguing that maybe there are some issues with the whole “Open*” movements, their founding myths and ideologies (see...